Elena | Premium casual blazer

Q: How do I contact customer service?

Send us an email at support@get-novaya.com or use the contact form on our website. We usually respond within 24 hours on weekdays.

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Elena | Premium casual blazer

£54.95

£149.95

SAVE 63%

the novaya community

With over 32,000+ global customers, Novaya’s legacy is stronger than ever.

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Your purchase is protected by our money-back guarantee. We’ll work with you to make it right.

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Frequently Asked Questions

Do you ship overseas?

We ship worldwide! Countries that we cannot deliver to are automatically excluded during checkout. If you are able to complete the checkout process, it means we can ship to your location.

How long will it take to get my orders?

Most orders are processed within 1–4 business days. Shipping times vary depending on your location, but delivery usually takes 5–8 business days. You will receive a tracking number once your order has been shipped.

What is your return policy?

You have 30 days to return or exchange an item, as long as it is unused, unwashed, and in its original condition. See our returns page for more information.

Can I change or cancel my order?

If your order has not yet been shipped, you can contact us atsupport@get-novaya.comwithin 24 hours to make changes or cancel it. Once an order has been processed or shipped, it cannot be modified.

How do I contact customer service?

Send us an email atsupport@get-novaya.comor use the contact form on our website. We usually respond within 24 hours on weekdays.

Free shipping

Free worldwide shipping and returns - customs and duties taxes included

Customer service

We are available from monday to friday to answer your questions.

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Elena | Premium casual blazer

Elegant, light and modern

Elena | Premium casual blazer

Frequently Asked Questions